Shipping & Delivery Policy
At Timala, we aim to deliver your swimwear safely, quickly, and seamlessly.
Pin Codes Covered
- We deliver to most serviceable pin codes across India
- To confirm delivery availability for your location, please email us at timalateam@gmail.com with your pin code
Shipping Costs
- Free shipping on all prepaid orders across India
- All orders must be prepaid at checkout
- Cash on Delivery (COD) is not available
Delivery Timelines
- Orders are processed and dispatched within 2–4 working days after confirmation
- Once dispatched, delivery timelines vary by location
- Estimated delivery time: 5–8 working days across India
- Goa customers: Eligible orders may receive 1-day delivery
Note:
Delivery timelines may vary during:
- Peak seasons
- Sale periods
- Unforeseen logistical delays
Track Your Order
- Once your order is shipped, you will receive a tracking link via email
- Please allow up to 24 hours for tracking details to update
For assistance, contact us at timalateam@gmail.com with your order details.
Delivery Attempts
- Our logistics partners will attempt delivery up to two (2) times
- If delivery fails due to:
- Customer unavailability
- Incorrect address details
The order may be cancelled at our discretion
Shipping Address
While placing your order, ensure:
- Shipping address is complete and accurate
- Correct contact number is provided
- Landmarks are included (if applicable)
Timala is not responsible for delays or non-delivery caused by incorrect or incomplete details.
Logistics Partners
We work with trusted third-party logistics providers to ensure safe and timely delivery.
However, delays may occur due to factors beyond our control, including:
- Weather conditions
- Transport disruptions
- Political unrest
- Strikes or lockdowns
- Natural calamities
- Public health emergencies
We appreciate your understanding in such situations.
Risk & Ownership
- Ownership and risk of loss pass to the customer upon successful delivery at the provided shipping address